
ISO 21001 Educational Organisations Management System
ISO 21001 Educational Organisations Management System
ISO 21001 is an international standard developed by the International Organisation for Standardisation which provides management tools for organisations that offer educational products and services. It intends to help educational providers meet students' requirements and needs.
ISO 21001 is based on ISO 9001 - Quality Management Systems, but it provides a specific framework for educational organisations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements. The standard can be applicable to all organisations that provide a curriculum for the development of knowledge, skills and attitudes by means of different lecturing methods.

Benefits of Certification
Education is a fundamental need for everyone in society; therefore, everyone should be concerned with the quality of education delivered by education providers. However, even though the outcomes cannot be guaranteed, educational institutions can play a crucial role in ensuring that learners receive the expected quality of education.
The ISO 21001 certification will enable you to provide educational services more effectively and efficiently and to offer a more personalided experience to all learners, particularly to those with special education needs and distance learners. Moreover, by becoming ISO 21001 certified, you can demonstrate to stakeholders that you are committed to improving your educational system.

By becoming PECB ISO 21001 certified, you will be able to:
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Improve your education system
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Enhance the reputation of your educational institution
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Promote equal opportunities for all students regardless of their religious background, ethnic or cultural origin, gender, ability/disability
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Provide personalized training and effective response to all learners
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Stimulate excellence and innovation
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Make education more accessible (physical or online settings)
Lead Implementer
The PECB ISO 9001 Lead Implementer is a five-day training course that aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.
By attending this training course, you can help organizations utilize a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organizational culture which enables and supports quality.
5
days
3
hours
-
Day 1: Introduction to ISO 21001 and initiating the implementation of the EOMS
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Day 2: Planning the implementation of the EOMS
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Day 3: Implementing the EOMS
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Day 4: Monitoring, measuring and continually improving the EOMS
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Day 5: Certification exam
31
Target Audience
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Individuals involved in Educational Management and Administration
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Individuals involved in the development and provision of educational products and services
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Individuals seeking to gain knowledge about the main processes of Educational Organizations Management Systems (EOMS)
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Individuals interested to pursue a career in the field of education
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Individuals seeking to contribute to the field of education and standardized management systems in educational organizations
Learning objectives
By the end of this training course, the participant will:
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Understand the fundamental concepts and principles for an EOMS, as defined by ISO 21001
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Understand the elements and operations of an Educational Organizations Management System and their principal processes
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Recognize the correlation between ISO 21001, ISO 9001 and other standards and regulatory frameworks
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Understand the approaches, methods and techniques used for the implementation and management of an EOMS based on ISO 21001
Educational approach
The training course is participant-centred and contains:
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Lecture sessions are illustrated with practical questions and examples
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Practical exercises include examples and discussions
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Practice tests are similar to the Certification Exam
Prerequisites
A fundamental understanding of management systems and educational management practices.
Lead Auditor
The ISO 21001 Lead Auditor training enables you to develop the necessary expertise to perform an Educational Organizations Management System (EOMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.
5
days
3
hours
-
Day 1: Introduction to Management Systems for Educational Organizations (EOMS) and ISO 21001
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Day 2: Audit principles, preparation and launching of an audit
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Day 3: On-site audit activities
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Day 4: Closing the audit
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Day 5: Certification Exam
31
Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program and audit team.
After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO 21001 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.
Target Audience
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Auditors seeking to perform and lead Management Systems for Educational Organizations (EOMS) certification audits
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Managers or consultants seeking to master Management Systems for Educational Organizations and their respective audit processes
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Individuals responsible for maintaining conformance with EOMS requirements
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Technical experts seeking to prepare for an Educational Organizations Management System audit
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Expert advisors in Educational Management and Administration
Learning objectives
By the end of this training course, the participant will:
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Understand the operations of a Management System for Educational Organizations (EOMS) based on ISO 21001
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Acknowledge the correlation between ISO 21001, ISO 9001 and other standards and regulatory frameworks
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Understand the auditor’s role in planning, leading and following up on a management system audit in accordance with ISO 19011
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Learn how to interpret the requirements of ISO 21001 in the context of an EOMS audit
Educational approach
This training course is participant centered and contains:
-
This training is based on both theory and best practices used in EOMS audits
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Lecture sessions are illustrated with practical questions and examples
-
Practical exercises include examples and case study discussions
-
Practice tests are similar to the Certification Exam
Prerequisites
A fundamental understanding of ISO 21001 and comprehensive knowledge of audit principles.
Foundations
The ISO 21001 Foundation training enables you to learn the basic elements to implement and manage an Educational Organizations Management System (EOMS) as specified by ISO 21001. During this training course, you will be able to understand the different modules of an EOMS, including EOMS policy, procedures, performance evaluation, management commitment, internal audit, management review and continual improvement.
After completing this course, you can sit for the exam and apply for a “PECB Certificate Holder in ISO 21001 Foundation” certificate. A PECB Foundation Certificate shows you understand the fundamental methodologies, requirements, framework and management approach.
2
days
60
min
-
Day 1: Introduction to Educational Organizations Management System (EOMS) concepts as required by ISO 21001
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Day 2: Educational Organisations Management System requirements and Certificate Exam
14
Target Audience
-
Individuals involved in Educational Management and Administration
-
Individuals seeking to gain knowledge about the main processes of Educational Organizations Management Systems (EOMS)
-
Individuals interested to pursue a career in the field of Education
Learning objectives
By the end of this training course, the participant will:
-
Understand the elements and operations of an Educational Organizations Management System and their principal processes
-
Acknowledge the correlation between ISO 21001, ISO 9001 and other standards and regulatory frameworks
-
Understand the approaches, methods and techniques used for the implementation and management of an EOMS
Educational approach
The training course is participant-centred and contains:
-
Lecture sessions are illustrated with practical questions and examples
-
Practical exercises include examples and discussions
-
Practice tests are similar to the Certificate Exam
Prerequisites
There are no prerequisites to participate in this training course.