
ISO 37500
Outsourcing
ISO 37500
Outsourcing
In today’s world outsourcing has a significant role and value in organizations since it helps them to increase their efficiency, to mitigate risk and reduce their costs. Outsourcing refers to the acquisition of an organization’s products or services from external third-parties. ISO 37500 includes the main processes and phases of outsourcing, despite the size and sectors of the operating industry. The main aim is to provide an establishment to enable organizations to successfully outsource arrangements within the contractual phase.

Benefits of Certification
As an Outsourcing Manager, you have the necessary knowledge and skills to successfully implement, maintain and manage an outsourcing framework based on ISO 37500 with the required components and processes involved. The standard is intended to deliver an establishment which enables the organizations to enter into and continue to sustain successful outsourcing arrangements. Through adequate training, you will be able to achieve mutual benefits for clients and providers, and acquire compulsory skills to advise an organization accordingly when outsourcing. Most importantly, you will strengthen your personal qualification to act as a professional when conducting an outsourcing project.

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Increased business efficiency
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Help the organization to manage costs
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Identifying threats involved with outsourcing
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Achieve better outcomes
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Provide continued value
Lead Disaster Recovery Manager
Lead Outsourcing Manager training enables you to gain a thorough understanding of the core principles of outsourcing based on ISO 37500. During this training course, you will also acquire the necessary knowledge to support an organization in designing and deploying an outsourcing strategy and support an organization during the transition, operation, monitoring and evaluation of outsourcing activities.
After understanding all the necessary concepts of Outsourcing, you can sit for the exam and apply for a “PECB Certified Lead Outsourcing Manager” credential. By holding a PECB Lead Outsourcing Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to manage outsourcing activities.
Target Audience
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Managers or consultants seeking to master their skills to support an organization during the implementation of an outsourcing strategy
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Managers or consultants seeking to master their skills to support an organization during the negotiation and establishment of outsourcing arrangements
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Stakeholders engaged in outsourcing governance
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Individuals responsible for outsourcing activities of an organization
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Individuals responsible for managing outsourcing risks
5
days
3
hours
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Day 1: Fundamental outsourcing principles and outsourcing governance
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Day 2: Design and Deploy the outsourcing strategy
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Day 3: Transition and operation of outsourcing activities
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Day 4: Monitoring and evaluating outsourcing activities
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Day 5: Certification Exam
31
Learning objectives
By the end of the training course, participants will be able to:
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Understand outsourcing principles and concepts based on ISO 37500 recommendations
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Gain a comprehensive understanding of the complete outsourcing lifecycle model
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Be able to interpret ISO 37500 recommendations in the specific context of an organization
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Develop the expertise to support an organization to effectively design and deploy an outsourcing strategy
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Master the expertise to support an organization during the transition and operation of outsourcing activities
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Master the methods, techniques and approaches used to effectively monitor and evaluate outsourcing activities
Educational approach
The training course is participant-centred and contains:
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This training is based on both theory and best practices used in Outsourcing Management
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Lecture sessions are illustrated with examples based on case studies
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Practical exercises are based on a case study which includes role playing and discussions
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Practice tests are similar to the Certification Exam
Prerequisites
A fundamental understanding of Outsourcing services and comprehensive knowledge of management principles, concepts and strategies.
Outsourcing Manager
Outsourcing Manager training enables you to gain a thorough understanding of the core principles of outsourcing based on ISO 37500. During this training course, you will also acquire the necessary knowledge to support an organization in defining the outsourcing actors and their roles in outsourcing lifecycle and governance.
After understanding all the necessary concepts of Outsourcing, you can sit for the exam and apply for a “PECB Certified Outsourcing Manager” credential. By holding a PECB Outsourcing Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to manage outsourcing activities.
3
days
3
hours
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Day 1: Fundamental Outsourcing Principles and Outsourcing Governance
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Day 2: The procurement lifecycle from requirements to supplier selection
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Day 3: The procurement lifecycle from monitoring to closure and Certification Exam
21
Target Audience
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Managers or consultants seeking to prepare and support an organization in outsourcing their activities
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Stakeholders engaged in outsourcing arrangements based on ISO 37500
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Individuals responsible for outsourcing within an organization
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Expert advisors in outsourcing
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Individuals involved in outsourcing tasks
Learning objectives
By the end of this training course, the participant will:
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Understand the components and operations of an Outsourcing Framework based on the principles of ISO 37500
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Gain a comprehensive understanding of the complete procurement lifecycle involved in Outsourcing Management
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Master the concepts, approaches, standards, methods and techniques used to effectively manage an outsourcing project, transition and supplier(s) throughout the procurement lifecycle
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Be able to Interpret the recommendations of ISO 37500 in the specific context of an organization
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Develop the expertise to support an organization to effectively plan, implement, manage, monitor and maintain an Outsourcing Framework
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Master the expertise to advise an organization on outsourcing and supplier management best practices
Educational approach
The training course is participant-centred and contains:
-
This training is based on both theory and best practices used in Outsourcing Management
-
Lecture sessions are illustrated with examples based on case studies
-
Practical exercises are based on a case study which includes role playing and discussions
-
Practice tests are similar to the Certification Exam
Prerequisites
A fundamental understanding of ISO 37500 and comprehensive knowledge of Outsourcing.